Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
CUSTOMS We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
The time frame of an order delivery is divided into two parts:
Processing time: 2-5 business days
Shipping time: 7-15 business days
Shipping fee: Free Shipping Worldwide.
Free when you spend $48 or more
U.S. Postage $7.99
Other countries Postage : $7.99
Tip: Buying 2 products or more at the same time will save you quite a lot on shipping fees.
The following are the usual transport times for known countries：
North America (United States) 10-15 days
North America (Canada, Mexico) 10-15 days
Oceania (Australia) 10-15 days
Europe 5-12 days
South America (Brazil) 20-30 days
Asia 5-10 days
During COVID-19 shipping times may be longer due to border security checks and safety requirements!
Some circumstances are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; delivery issue is the responsibility of the shipping company.
TRACKING INFORMATION You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”. For some shipping companies, it takes 3-7 business days for the tracking information to update on the system especially with the free shipping method we have sent.
If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.（[email protected]）
Dear customers, affected by the global COVID-19 disease, all express delivery may be delay. During this period, the package trajectory tracking may not be updated in time, but it is actually in normal transportation. But rest assured, we will continue to follow up to ensure your parcel is delivered normally.