A: We handle customer service through email. Send us an email at [email protected] with any questions or concern that you have.
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
A: Simply find the product you'd want and click the "Buy Now" button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Can’t find the answer you’re looking for? If you need any help, please send us an email, our team will get in touch with you within 2 business days. Please note: Our customer support email is monitored on Monday-Friday, 9:00am-5:30pm with the exception of holidays.
A: Our customer support line and live chat are available from 9AM to 5PM, Monday to Friday.
A: No, you do not need to register before placing an order. You may check out as a Guest and you will have the opportunity to create an account when you finish your order.
To register, please click here.
A: Our goal is to process your order as quickly and accurately as possible, therefore, we cannot change or cancel your order once it has been placed.
A: We know how frustrating this can be and we always want to make sure every order is perfect! Once you receive your order, please check the delivered items as soon as possible. If you believe an item is missing/defective/not what your ordered, please fill out and submit the online return request and follow the instructions as displayed.
A: To check the status of your order, click on “My Account” and then “My Orders”. Select the order you would like toview by clicking “View Order” for more information.
A: Although we make every effort to fulfill your entire order, on the rare occasion we may need to cancel one or more item(s) due to inventory availability. If we are unable to fulfill all your orders due to the shortage of products, you will receive a cancellation email and get the refund for the unshipped item(s).
Also, please check again to make sure you input the right code.